Shipping policy
Super Easy Flatware Shipping
Shipping with GS is so easy you will wonder why you would ever shop anywhere else!
Currently we only ship to Canada and the U.S. but we are slowly expanding to new countries so stay tuned. Unfortunately, we are unable to ship to P.O. box addresses.
Our Free Shipping Offer is available to all retail customer orders that ship via UPS or Fedex Ground to Canada or the continental U.S. (excludes Alaska & Hawaii). To be eligible for free shipping, your total order cost must exceed US$49.00 before taxes. The total purchase must be greater than or equal to US$49.00 after a discount or a promotion code is applied. Gift card purchases will not be included in determining the purchase total.
You may cancel an order at any time prior to processing by emailing order@gourmetsettings.com or calling our office at 1-800-551-2649. Unfortunately, we are not able to cancel orders once they have been shipped. However, we do make returns very easy so please refer to our Return Policy page for easy returns.
We will process your order within 2-3 business days. Our standard shipping is via UPS or Fedex Ground. You may also choose the expedited services we offer. Estimated shipping time will depend on the shipping method chosen.
Orders under $49.00 will be charged a nominal shipping fee based on your order weight, destination and shipping method. The shipping rate is a real-time quote via UPS.
US orders are shipped from our USA warehouse; Canadian orders are shipped from our Canada warehouse. This means that there will never be a DELAY in customs or any extra charges at the time of delivery..